Developed in part with a grant from
the National Science Foundation

Member since November 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 278

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Theresa

T.J.Maxx

T.J.Maxx

11/5/18

I placed two orders on Monday morning, utilizing the free shipping standard method, and thinking as most online retailers do, that the items would ship that day or the next. They were not shipped for nearly a week. When I realized they hadn't shipped and phoned customer service to pay expedited shipping or cancel the order, so I could re-order and enact expedited shipping at my cost, that was impossible for them to perform. Once you place an order, nothing can be done with that order by the shipper. Now, I had to go through UPS have the orders held, and I get to drive to another city to pick them up in a week. Do not order from TJ Maxx.com and expect any valid customer service communication.

Theresa Has Earned 6 Votes

Theresa S.'s review of T.J.Maxx earned 6 Very Helpful votes

Theresa hasn’t received any thanks yous.

Theresa doesn’t have any fans yet.

Theresa isn’t following anybody yet.

Similar Reviewers on Sitejabber

saral151
4/28/19

Worstest experience ever (first time buyer.) It took about a month and a half for the package to...

maryj784
4/26/19

Ordered some items for my upcoming birthday online, was hoping to wear a dress for the occasion. ...