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Theresa N.

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Experience: Computers & Technology, Clothing & Fashion

Member since March 2018

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1 Review by Theresa

Order 6123392 today: order summary page clearly indicated $20 credit applied but when I proceeded to payment, they took out the entire amount without applying the credit. The charge on my online banking does not even show their complete phone number so I cannot even call them! Their FAQs say there is a Cancel Order button that you can use within 30 minutes, but when I checked (yes, within the 30 minutes) it was not there. I emailed and Facebook-messaged them, and if I don't get satisfaction, I guarantee my bank will be in their face with an investigation and reversal of my payment! For anyone interested, apparently a company named Emerge Commerce Inc. operates as shop.ca, shop.us, Buytopia.ca, WagJag and MightyDeals.co.uk. Their address of record is 183 Bathurst, suite 302, Toronto, ON, M5T 2R7. They did actually get back to me within a few days and reversed the charge and cancelled the order. I am sure it's because of my bank-in-your-face promise. Another promise? Never shopping there again!

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