Thumbnail of user theresad375

Theresa D.

Contributor Level

Total Points
82

1 Review by Theresa

  • Kirkland's

10/20/21

I tried 2 days to place order online and no luck. So I called customer NO service. The rep was going to charge me shipping and then give the order to her supervisor to refund me the shipping. When I stated homey don't play that game she said there was a glitch in the system and it was the only way to process the order.
Explain to me exactly why you even have customer service? It must be to make people mad and have them go elsewhere. See ya later Kirklands. You obviously are not proud of your company or how you treat people.

Tip for consumers:
Go else where

Products used:
None. You don't even allow customers to order. Close the doors

Service
Shipping
Quality

Theresa Has Earned 2 Votes

Theresa D.'s review of Kirkland's earned 2 Very Helpful votes

Theresa hasn’t received any thanks yous.

Theresa doesn’t have any fans yet.

Theresa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user castlel2
10/6/23

I ordered a sign, and didn't check the site's reputation because it was Kirkland's. They have...

Thumbnail of user lolaa28
9/14/23

Such a depressing place to call when service is needed. The employee/manager in Kennesaw, Georgia...