Theresa C.

I don't believe this company helps many people... they haven't been able to help me at all. All that happens is a lower score on my credit report from them checking on my credit... they haven't been able to give me a loan for about two or three years now... and my credit score has gone up considerably! Oh well... I've received other help.

Mr. Cooper is a fraud! My mom was advised that she would have to pay for flood insurance so she purchased flood insurance through USAA & after being assigned to my mom's account, you went into my mom's Escrow and stole $974! After she purchased the insurance! USAA had your company return the money, but since then your company has found another way to get my mom's money... buy adding an extra almost $100 to her mortgage! This has to stop! She's a widow. Your company is a scam!