I would not recommend membership based on my experiences thus far! Not worth the $$! I joined the end of April, 2018, and I have to say, I'm quite disappointed with eHarmony! They entice you to sign up by luring you via a "free trial," but to really see how the site works and to view the many initial matches they find for you, you HAVE TO PAY. Once I signed up (and for a year, no less, because it was cheapest rate!), I slowly got less and less matches, and most of my matches are well over an hour away (some in Canada and many are over 5-6 hours from me) - so what's the point?! I chose the site because of the depth of details one needs to provide in the membership as well as many Qs to answer in order for the site to find "compatible matches"... but I'm not at all impressed so far.
Dear Theresa,
My name is Scott and I'm very sorry to hear you have not had the kind of experience we hope for. We'd love to work with you to resolve your concerns. Please reach out to us at membersupport@eharmony.com from the email address on your account and we'll be happy to try and help make your experience better.
Sincerely,
Scott
Eharmony