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Ordered a custom pendant as an anniversary present. Unhappy with the result.
It came much larger than designed and rough with pointed edges (when it was specified to have a round polished finish).
No refund policy. No replying to emails.
No customer service.
I will say the shape and strength appears well crafted and understand some of the difficulties posed by 3D printing, but no communication with their customers is their let down.
Theprof X.'s review of Shapeways earned 5 Very Helpful votes
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I spent a week with their support trying to get my N Scale designs ready for Shapeways to sell my...
