They have received my merchandise back and never posted a 70.00 credit to my account. I have tried emailing, calling, providing all the information they requested such as returned receipts, still no refund to my account after 11 months. Do not ever trust this company. I believe they will close this business down in the near future. Im now in the process of informing the better business bureau and Contacting my attorney. Do not do business with this company. They are truly highway robbers!