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The D.

Contributor Level

Total Points
81

1 Review by The

  • Filters Fast

1/14/19

I have ordered water filters numerous times from FiltersFast. They have always been great. Recently I started ordering air filters for our furnace. The first time I tried all six filters were damaged due to shipping. They wouldn't hold a proper seal since the edges were all folded over and bent, and the ruffles were all flattened causing the filter to inflate like a balloon and start to pull through in the furnace compartment. So I had to throw all of those out. I had forgotten this experience and ordered air filters again. The same problem. All filters ruined in shipping.

I want to like this company, but the air filters always get damaged beyond use due to packaging and transportation. It's just easier to get them at the local hardware stores.

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David A. – Filters Fast Rep

Hello, thank you so much for this valuable feedback. I am unable to locate your account based on your username. Will you please email me any of your previous order numbers so I can look into your account and provide some resolution? I can be reached at Lindsey@filtersfast.com. Thank you, Lindsey Williams

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