I'll point it out a truth reason about why I rated "SUPER INSIDIOUS ANIMAL" at the end of this letter. Here is the story: I placed a service order for fixing cracked glass/screen for iPhone 5S with this seller on EBay on 03/25/2016. Service price for each LCD is $22.95. I paid $91.80 by PayPal for fixing/replacing screen glass for 4 LCDs. I mailed my LCDs to this BASTARD by USPS priority mail with insured and tracking number on 03/26/2016 (picture 1 of 9). USPS tracking system shows that my stuff was successfully delivered on 03/28/2016 (picture 2 of 9). I mailed it to 60 South 2nd Street, Rittman, Ohio 44270 (picture 3 of 9). I placed a notice inside the shipping box (picture 4 of 9). I packed my LCDs with bubble wrapped individually (picture 5 of 9 and 6 of 9). I waited and waited for many days but the BASTARD did not fix and send my LCDs back. I emailed to ask him about my repairing status but he did not reply/respond. I checked his current feedbacks on EBay and saw that this BASTARD keeping/holding a lot of other buyers' LCDs and/or iPhones for more than 30 days. I sensed something bad/something scam has been going on here, so I emailed him, asking about my LCDs repairing status but this BASTARD did not reply/respond at all. This INSIDIOUS BASTARD posted a lot of FANCY and PROFESSIONAL words about his service on EBay, such as ""Brand new system is build/launch in 03/2016, well trained technician, order will be done in 1 or 2 working days, answering email from 3 to 4 pm & so on" but he DID NOT do anything. As my conclusion, I know that this BASTARD plays a THEFT games with people. He just keep all of his EBay buyers LCDs/Phones and ignores all customers email. He knows that he CAN NOT collect the money (service fee) from buyers because he HAS NOT delivered the stuffs to buyers successfully without complaining but he DOES NOT care about it. He has other plan, that is a STEALING plan. He KEEPS all of his EBay buyers' LCDs/Phones (including my stuffs) & he could make money with it (he has a local cellphone store at the address above). After a few attempted email communicating with threatening about suing him with Ohio District Attorney but he did NOT respond, I got his information by EBay about name and phone number (Pat Smith, *******375), so I filed an Ohio Consumer Protection Complaint Form at www.OhioAttorneyGeneral.gov on 04/21/2016. I received an email confirmation on the same day (picture 7 of 9). Ohio District Attorney emailed me on 04/22/2016 with a complaint case #864459 (picture 8 of 9). I know that Ohio District Attorney contacted this BASTARD about my complaining, so he printed a shipping label on 04/27/2016 (picture 9 of 9) but he NEVER ship my LCDs out. Today is 05/08/2016 but I check the tracking number just showing a PREPAID shipping label only. This action will make EBay and PayPal automatic system THINKS that the seller is ALREADY shipped my item, just WAITING for delivery timing. Now, I'm in the deep $#*! situation by NOT able to get my LCDs back or NOT able to get my money back (seller is already shipped with tracking number uploaded). I called Ohio District Attorney, Mike DeWine office again on 05/05/2016 to report about it but office staff told me that "this is an informal consumers complaint process, so they just try their best to contact the seller". DECEIVING buyers/consumers' LCDs/iPhones that LEADING to HOLD/KEEP the stuffs = THEFT. UPLOADING shipping tracking number but NEVER ship the stuff out, so buyers/consumers have a VERY hard time to get the money back by filing a case with EBay/PayPal = SUPER INSIDIOUS ANIMAL IN HUMAN BEINGS WORLD.