Disappointed when order this camera, first open accessories out of box, and box is broken they use tape to tape box look terrible, camera not working the stuff i received look like Grab it in garbage and selling for customer, try contact to customers service they said they will forward the problem to seller, waiting and waiting, try to do review on app banggood 1 time but they keep quietly try 2nd time they locked review, i paid my money for garbage stuff, do not buy the action camera 4k sj 9000 very bad product
Dear THANH N.,
Thanks for your order and we are sorry for the inconvenienced.
We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be broken or defective, please provide us with the following proofs:
Photos of the front and the back of the package or box;
Partial shipment slips (if applicable);
Photo or video of the defective item;
Photo or video and a detailed description of the problem;
After confirming the case, we will provide you the best solutions within 24-48 hours.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team