I ordered my product on 4 Sept 2018. To date nothing has been received. When tracking the order it states "shipped". No body has been able to assist in tracking this order. I would appreciate assistance and hopefully a refund.
Order number: BA18I04O0953-ZV2V2J
Parcel number: *******
Order date: 2018-09-04
Dear Thalia P,
Thanks for your order and we are sorry for all the inconvenienced. I'm sorry to bring you a bad customer experience.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.
Best regards,
Tomtop.com