I paid for an extra large arrangement. The top of the line so to speak. What was delivered was a dollar store quality arrangement that my grandchildren could have made better. So my aunt ( whom the flowers were for) took them back to the florist who delivered them. With a picture of what order we placed. The florist added a couple more flowers and left it at that. Even with the added extra flowers, it was still very very poor quality. No where near what the photo showed. Will never use this service again and I expect a complete refund.