I ordered and paid in December before Cristmas. Received notification that my package was delivered; only problem was I never received it. Contacted the seller who assured me my order would ship. Could not dispute because it was before the 30 days and already showing a received status. Seller luozh23 no longer has a store in DH Gate. Contacted customer service several times, only to be told to contact the seller or wait for customer service to respond. No response. No refund.