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t f.

Contributor Level

Total Points
93

1 Review by t

  • Swap.com

11/14/18

Bad experiences, both selling and buying. When buying, beware - sizes are not accurate, descriptions are not accurate, brands are not accurate. Bought a pair of slacks - well, for all their "high standards" for acceptance of used clothing, these slacks REEKED of patchouli oil. There is no way this could have been missed, the stench is enough to knock you down. Four washings have not shifted the stink and they're going into the trash. I've had similar experiences with other garments - wrinkled, dirty, worn, not the brand or fabric described. Lots of items listed on the website are crumpled, as if they were pulled out of the bottom of the massive pile of clothing they show on their site as their "sorting process". They don't bother to steam or press them to make them look decent.

Selling: when you send clothes to be consigned, they say lots of things aren't up to their standards (guess they want them drenched with patchouli oil), even when they do meet the standards. Now you can't even set prices for the things they do accept - they do that, and they absolutely lowball. The longer the garments are listed, the lower the prices go, until you only get pennies for something that doesn't sell fast. Then they charge you for shipping. You won't end up with much. I shifted from direct deposit to credit on site, thinking I would do better that way, but for the last year, the clothing on their site is simply ghastly, far from in style and often wrinkled and gross looking. I haven't spent a cent of credit.

Swap.com hasn't been accepting consignments from individuals for over a year now. Lots of retailers are dumping the clothingthey can't sell there as well - you find multiple listings in different sizes of the same garments. That is some factory outlet store dumping the trash even they can't sell to make a couple of dollars. So if you're just a lowly person wanting to do something other than sending used clothes to a landfill or to a charity to be torn up for rags - you're out of luck. Gotta make room for all that out of style Lane Bryant rubbish.

Then there's always that wonderful patchouli oil reek. These people put on the dog, but they don't deliver, for either buying or selling. Stay away.

t Has Earned 13 Votes

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T F.'s review of Swap.com earned 12 Very Helpful votes

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