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Tess C.

Contributor Level

Total Points
80

1 Review by Tess

  • Motherhood Maternity

9/19/17

After their promotion not computing properly in my shopping cart, I call customer service and am told that the order must be placed before the promotion adjustment can be applied. At this time, I am not informed that motherhood.com does not allow for ANY order cancellations. Period. Placed the order due to request of customer service rep, received adjustments, but instantly regretted purchase. Called back immediately to cancel and was told that this is not possible due to their 'fast order processing system.' How fast is this system? Well, I'll be getting my order in a week. Unbelievable. I will never shop with this fraudulent company again!

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