I purchased Synology NAS which stopped working after a week. Spoke with Ebuyer customer services who were unhelpful and extremely rude. They said that the item needed to be sent to the manufacturer, this despite me pointing out what is actually written in their return policy. They still refused and the customer service agent I was speaking with became very patronising. I have never dealt with such rude and poor customer service. Overall a stressful experience and I would strongly advise people to avoid, it's simply not worth it!