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TERRY R.

Contributor Level

Total Points
161

2 Reviews by TERRY

  • Chamberlain

11/14/18

Failed in heavy rain
I bought one of these about two years ago. It failed about a week before the warranty was up. It was replaced without charge. This replacement one was fine up to about a month ago (about a month after the warranty was up). It started to go off incessantly until I had to turn it off which is inconvenient when you are expecting deliveries. I took it apart only to find it was full of water and rusting where the batteries are secured. I allowed it to dry and cleaned it up with an electrical contact cleaner. Put it back together and hung it out again. Again, full of water within a few days. I repeated this process once more. This time I tried to seal the edge with hot glue hoping it would protect the interior but easily removed if there was another problem. It went off in the middle of the night. I've since taken it down altogether. There was not much water in it this time but it's still unpredictable and unreliable.

The company responded to my initial review on Home Depot Canada website saying they would contact me to resolve the situation and that I should email them. I emailed them 3 times but they never responded. I believe their response to my complaint on a public website was to make it appear as though they would rectify the situation but they ignored every email.

It's poor quality and their customer service stinks!

  • Harry's

11/14/18

I ordered these for my husband who was picking up a pack of Gillette razors every two weeks. Just one of Harry's blades lasts two weeks to a month if he shaves every other day.
They are "razor" sharp and seem to last forever. I shave his head and never worry about cutting him because they are made so well. Their delivery system is excellent too.
We took advantage of a 10 dollar offer in my email for a surprise gift and received a lovely razor befitting the quality of the blade. Much nicer than the basic one we ordered originally.
It seems other reviewers are leaving 1 star when in fact I see that they are raving about the product. I guess they don't quite know how it works. Regardless, I would give Harry's 10 stars if I could.

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