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2 Reviews by Terry

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Minel.com.au

Minel.com.au

9/7/16

This company used to be Jadegowns.com.au

I have spend over AUD$250 to buy a dress from them and end up the color is completely WRONG!!!

I've requested them to remake and resend. Their staff, DAISY CHEN, said is going to charge 60% material fee to remake.

WHAT A JOKE THAT I NEED TO PAY EXTRA TO SOLVE THE MISTAKES THEY MADE???!!!!!

It's clear state on their website about exchange & refund policy point 1:

"1. Order is the wrong colour/size/style? If its our fault well fix it.
Wanted blue and we gave you pink? If its our mistake well remake your dress and this time, well pay the material fee. Sent us a picture of what you received and we will make sure of the situation. You can keep the original one as well."

DO NOT WASTE YOUR MONEY WITH THIS COMPANY!!!

JadeGowns.com.au

JadeGowns.com.au

9/7/16

This company now is Minel.com.au

I have spend over AUD$250 to buy a dress from them and end up the color is completely WRONG!!!

I've requested them to remake and resend. Their staff, DAISY CHEN, said is going to charge 60% material fee to remake.

WHAT A JOKE THAT I NEED TO PAY EXTRA TO SOLVE THE MISTAKES THEY MADE???!!!!!

It's clear state on their website about exchange & refund policy point 1:

"1. Order is the wrong colour/size/style? If its our fault well fix it.
Wanted blue and we gave you pink? If its our mistake well remake your dress and this time, well pay the material fee. Sent us a picture of what you received and we will make sure of the situation. You can keep the original one as well."

DO NOT WASTE YOUR MONEY WITH THIS COMPANY!!!

Terry Has Earned 15 Votes

Terry L.'s review of Minel.com.au earned 11 Very Helpful votes
Terry L.'s review of JadeGowns.com.au earned 4 Very Helpful votes

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