terry k.

I was very excited about this company and their product and made the mistake of ordering a lot of filament before I tried one. I am now the proud owner of a lot of bad PLA filament. First, it does not flow well off the spool and gets tangled very easily. Consequently, I have to monitor the print job to keep the filament flowing off the spool or it gets stuck. Second, as evidenced by the amount of times I have to change out the dessicant, coupled with some poor print quality, the filament appears to have a high water content and doesn't work well. They have cool colors, but the filament is "crap". And of course the customer service is poor. I wasn't receiving my order, had to contact them many times only to be told they were out of stock of many of my items. They didn't make the effort to contact me to let me know this, I had to contact them. I don't recommend this "made in America" company which is a shame.