Terry H.

I ordered two quads on the 9th September and was given a delivery date for the 10th October. A few days before I received an email stating that the quads would not be arriving. Three delivery dates later they had still not arrived. Compensation was offered on each occasion but this would not be paid until the quads arrived.

Most phone calls are not answered, it is almost impossible to get through to anyone. Some emails are responded to eventually but these are full of promises that are not kept. I asked the manager, Alex, to phone me but he never did and their live chat service just started to ignore me.

I asked for a refund almost two weeks ago after three months of being let down and was promised the money would be in my account within 4-7 days and I have not received it. My emails are now being completely ignored.

I would recommend anyone to steer clear of this company.

Terry