I purchased Turbo Tax from Frys.com because they offered a great price. However, Turbo Tax did not calculate my taxes correctly. I was told that I needed to purchase a more expensive version of Turbo Tax. But I didn't have the money to do that, so I asked for a refund.
They were happy to take my money, but when the product they sold me did not meet my needs, they refused any kind of refund. This was not my first problem with Fry's, but it definitely will be my last. They have screwed me over for the last time.