The product is good but the expedited shipping is a scam. They took my money for express shipping and they are saying I get it 6 days later (4 are business days). My parents told me when I was growing up, "Don't take things that don't belong to you and don't give your word without following through" Clearly taking money for a service not provided falls neatly into this category.
Hello Terry,
I would very much like to review your order. Please provide us with your order number. If you do not provide us with your order number, I will be unable to assist you. If you are owed a refund for the shipping fee, I cannot process it without knowing who you are and what your order number is. I hope you contact us soon.
Sincerely,
Sarah B