For Business
Write a Review For Business Write a Review
Thumbnail of user terryc65

Terry C.

Contributor Level

Total Points
85
0
1

1 Review by Terry

Vitamin Shoppe

  • Vitamin Shoppe

“First and Last order cancelled”
6/3/16

The website indicated the product was "in stock". I placed the order. Several days later I received an email saying it was back ordered. I called customer service and was told the order was now processing and would ship the next day. Then I received another email saying it was back ordered again. I called customer service and cancelled the order for 2 reasons.
1. The information provided on the website was incorrect.
2. The information provided to me via phone by a customer service representative was incorrect.

I have too many options to deal with a company that repeatedly provided bogus information.

  • Comments (0)
  • 20.2K Views
Helpful  (5)
Thank you

Terry Has Earned 5 Votes

Terry C.'s review of Vitamin Shoppe earned 5 Very Helpful votes

Terry hasn’t received any thanks yous.

Terry doesn’t have any fans yet.

Terry isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user martah4
Mary M. reviewed Vitamin Shoppe
11/4/23

I ran out of a Solgar product. It took too long to wait for online so I went to local Vitamin...

Thumbnail of user jamesm9492
James M. reviewed Vitamin Shoppe
11/4/23

They are sending items to my old address, after I updated to my new address. Customer support...