Terri T.

Having booked Andy through IKEA. The original booking was for Sunday afternoon however I was then notified that he wasn't available to do the Sunday and was given Wednesday afternoon as the nearest time available. Having confirmed this through the IKEA website. Tuesday I received a message from Andy asking for me to confirm that the booking was still going ahead and asked if he could come round any earlier. Even though I work nights I was happy to have the 2pm booking as I would be able to have a sleep before he would come round. Having spent the day waiting for Andy to turn up my daughter received a highly rude message from Andy saying that his work load does get based around my schedule and that me working nights is not his problem and that I should find some that can do it through the night instead. Now I've spent all afternoon in doors waiting for him to turn up and receive this message. I've spoken to IKEA to complain about the service I've received through them as a company.