This is a follow up to a review I wrote March 2nd. The home finally showed up after the initial purchase Aug. 2017 and a supposed delivery date of Nov. 2017. It is not the home that was designed by my parents. After 4 times of driving to the business to go over the plans they still didn't get it right. Vinyl flooring was supposed to be in the dining room but the flooring is ripped like a piece of paper right through the middle. Nothing can be done at this point unless they replace ALL of it. So now carpet is the only option. One of the showers was supposed to be changed to include a tub. No such luck. Both are just showers. Nothing can be done at this point either unless the whole bathroom is torn apart. The shower head should have been moved down approx. 6 inches and that was not done. Again, they did not get the house they ordered.
Last Friday my parents spoke with Jim and were PROMISED the clean up crew and the carpet would be installed today, Monday. Did they show up? Of course not. No phone call. Again, this is the absolute worst service I have ever encountered in my life. You are dealing with someone who is putting together a home for you. They are unprofessional, unorganized and absolutely DO NOT CARE! I'm so glad I've had the chance to speak with three other people who were actually going to do business with them. They were saved a lot of heartache. Be sure and read other reviews on Yelp by other people who were scammed.