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Terri J.

Contributor Level

Total Points
84

1 Review by Terri

  • Roaso

1/30/18

Please do not spend your money here. Terrible customer service then you cant talk to anyone only send emails. I ordered from this site for my 35th birthday ordered the items five weeks before i needed them. I got the shipping that said up to 10 business days. I contacted them three weeks from then because i had not received any items. They took 2 days to contact me saying they had received my email and would get to me. A few days later they sent me a message saying to give them a few more days it was on the way. I let them know that it was for my birthday 2 weeks later and if it wasnt gone get there by then that i just wanted to get a refund because i would need to use the money to get something else. They said just give it a few days and gave me the tracking number which said it was somewhere in New Jersey. Well a few weeks and emails later i never received any items. My birthday was ruined because the package was still tracking somewhere else in the united states. When the package finally said it was delivered according to the tracking number was days after my birthday i was not in Wisconsin at the time i was in Georgia. Anyway i never received the items they were never delivered. They gave me the run arounds about calling the post office and asking the neighbors which i did. The post office said it was left on the porch but at this time i told them i can show them proof that i was in Georgia. And if the items were delivered weeks before as promised i would have been there to get them. Bottom line i didnt get my money back or any items and i feel that absolutely ruined my birthday and i will never wish this experience on anyone.

Terri Has Earned 4 Votes

Terri J.'s review of Roaso earned 4 Very Helpful votes

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