Terrie S.

They seem to block negative feedback from posting on the website. - I never received my order. About three weeks after I placed my order for 3 jars with black lids I received a email saying there are no black lids. Did I want to wait until Feb. This was about a month ago. I said I would take orange since that was offered as an option. I was told if I chose the alternate color then my order could ship out that day. Two weeks later I receive... 3 orange lids. No jars, just lids. I waited thinking surely jars will arrive any day. A week later I emailed the same person asking if she knows when I would receive my jars. She apologized and said that the lids and jars should have shipped together (very logical assumption) and she would forward the issue to Customer Service. I mean everyone makes mistakes and why wouldn't they think I just want some random lids? I was sure they would rush those jars right out to me like priority ONE. But more than a week later, no jars. If there is some lucky soul that actually received the jars and would like 3 orange lids please leave an email address. This time next week I am filing a charge back to the credit card but not returning the lids to the sender on my dime. My first instinct is always Amazon and its worth the extra cost to get them in 2 days instead of weeks of waiting and still be empty handed.