OCT I received a glam bag and a glam bag plus. November I paid for both again but didn't get my Glam bag. I did get the glam bag plus. The tracking number are the same but the bag I got says it a a Glam bag plus. I really like what I got. It is really hard to get ahold of them. I called twice bug got a recording of the phone is not working. What's up with this. Paid for two bags and only got one. Very unhappy. If I don't get a response I am canceling my order.