Terri E.

I unfortunately placed my order online, hoping that I would be able to receive my plants within 10 days, in time for an event at my home. I should have placed the order by phone because the online order did not specify delivery date. Within one minute I called to check the delivery date, thinking I would cancel the order if it would not be delivered on time. I found out the plants would take 7-10 days just to leave the nursery, never mind to be delivered. I was told the grower will not expedite orders I asked to cancel the order and was told there would be a 10 percent charge and my refund would not process for weeks. TERRIBLE customer service.