For Business
Write a Review For Business Write a Review
Thumbnail of user terrib144

Terri B.

Contributor Level

Total Points
81
0
1

1 Review by Terri

Genuine Replacement Parts

  • Genuine Replacement Parts

“No response”
11/7/18

I ordered a washing machine door hinge which said it would be delivered the next day. As of yet I have not received the part and all attempts to reach any kind of resolution with GRP has failed. Live chat "I will review the situation and email you". No email. Email to support with no response. Attempt to phone, they don't answer the phone. I reordered through Amazon which was actually cheaper. Now I have to figure how to get my money back.

  • Comments (1)
  • 90K Views
Helpful  (1)
Thank you
Thumbnail of user jackc102
Jack C. – Genuine Replacement Parts Rep

Hi Terri, I'm sorry you've had a hard time getting in touch with us. Please call us today at
877-968-4335 and I will assist you in the refund process. We are available 9:00 - 4:30 central time.

Cody

Terri Has Earned 1 Vote

Terri B.'s review of Genuine Replacement Parts earned a Very Helpful vote

Terri hasn’t received any thanks yous.

Terri doesn’t have any fans yet.

Terri isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brucek723
Bruce K. reviewed Genuine Replacement Parts
4/14/24

C Service followup on my 'wrong part' SOS was puny; faIled to if, locate, or send the part I...

Thumbnail of user marcellaw60
Marcella W. reviewed Genuine Replacement Parts
4/4/24

They are thieves, robbing their customers, never again, they provide me with a bad p/n and then...