- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I got an email offering free eye cream gift timed at 7.30am and so@ midday I went online to order over £260 of goods yet at checkout no eye cream. When I phoned I got told that theyd sold out and there was nothing they were prepared to do. Theyre attitude was too bad, not interested. There was no apology, no solution offered and the guy could not care less I would not use them again. Awful service
Tip for consumers:
Do not use this company
Terri B.'s review of Fragrance Direct earned 5 Very Helpful votes
Terri hasn’t received any thanks yous.
Terri doesn’t have any fans yet.
Terri isn’t following anybody yet.
Empty.
The perfume came damaged and just because the delivery box wasn't wet, I wasn't granted a refund...
Very disappointed just opened my order from Fragrance direct and no free gift in it, I phoned to...
