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Terra B.

1
Level 1 Contributor

Contributor Level

Total Points
250

3 Reviews by Terra

  • Zulily

4/8/17

I ordered 4 items. I received them before I actually expected them. They were all great! Honestly totally unexpected! Good quality and the fit was great. I'm plus size and do not normally get this lucky.

Just remember going in that they are a marketplace not a warehouse. Therefore when you order you have to order by your actual measurements and the chart attached to each individual item. You may have to order a 4xl to get your normal xl. After you order it they have to order it, so it takes a lot longer to get. If you need it next week don't order from here. After you order you can check your status on the site and they show where each item is in the process. I thought that feature was great because I'm not always patient and I felt better knowing.

Also I believe I read on the site they don't really do returns except in special circumstances. So I was very careful with the measurements.

I will be ordering from them again. I say if your worried order 1 or 2 inexpensive items and try the process for yourself. 2 of the items I ordered were summer dresses at $10 each. I would have paid $35/40 in the mall.

Hopefully my next experience won't send me into a rant!

  • Boohoo

3/23/17

I ordered 4 summer dresses for an upcoming vacation. The prices were great. I was very happy with all 4. I was very careful to make sure I ordered the equivalent US size and the fit was spot on. This was a very pleasant surprise. It was my first but won't be my last time ordering.

  • Sammy Dress

3/23/17

I ordered 3 bathing suits from them the first of March, received 1. The 1 I received was about half the size it showed on their charts. They offered me less than half credit to my account and keep the suit. The other 2 suits are a mystery. The site says they shipped, the email shows they did not. They now say they are hot items and I can't have them, yet they are still for sale on their site, same sizes. Asked for an exchange on the suit that was sent, however after they took off the 12% coupon i had used and added shipping again, so they wanted more money. I'm so not giving them anymore money. I asked a refund, not overly hopeful I'll actually get it.
I think the trick is if the item processing time says 3 days they have it in the warehouse and no problem with time on the shipping, but if it says 10-15 days they have to get it and that seems to be a problem.
My main concern is all the items I ordered are still for sale, I can't have them, but you can buy them, they will take your money but they are not available. So what's the point. Also when addressing the 60 cent, yes less than a dollar, price difference on the exchange they mentioned i must understand they were also at a price loss for the too small item. However I followed their directions and ordered using their measurement chart. I'm not sure how it's my fault they sent me a bathing suit 17 inches smaller, which they are generously allowing me to keep.
So my experience was not great, I'm out $60, and I'm frustrated. I saw the reviews before and they were very bad. I ordered anyway because hey the pictures show very nice clothes at dirt cheap prices. My advice is if you are determined to order from them, keep it to an amount that your willing to risk and be prepared for 15 to 30 days for delivery or support tickets. Otherwise just go to walmart.

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sammydress h. – Sammy Dress Rep

Dear Terra,
We are sorry you feel this way.
We at Sammydress provide a clear and easy to use size chart below our item description on all product pages to help our customers when choosing their size.
We offer all our customers refunds or returns in line with our policies. Please see here for more details: http://www.sammydress.com/m-article-id-16.htm.
As for the items unshipped, we have canceled the items and refunded as you requested.
We have sent you a message via our ticket system. Please kindly reply to us and we will offer you a solution that will meet your satisfaction.

We look forward to hearing your reply,
Sammydress Customer Service
http://www.sammydress.com/

Terra Has Earned 10 Votes

Terra B.'s review of Zulily earned 2 Very Helpful votes

Terra B.'s review of Sammy Dress earned 4 Very Helpful votes

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