TERRIBLE! If I could give negative stars I would. Dress took far too long to arrive with no updates on the shipping. When it arrived it is poorly made and the sizing is way off. I ordered a few sizes larger than I usually wear in a dress to allow to alter down. I cannot even zip it and the arm holes are incredible tight. The length is way off. The train is far longer than the photos show. The "belt" is a bunch of sequins sewn to the dress. Not a belt at all. I ended up having to go out and find a replacement dress and bought my normal size that fits perfect but now TB Dress wants me to send photos of the measurements and whatnot and basically jump through hoops for their poor workmanship. Two weeks before my wedding and honeymoon I have to provide them photos of what they did wrong to attempt to get some sort of a return while then finding time to take it to the post office if I get the return information from them before I leave so they can't say the time frame has expired. Terrible company. Terrible workmanship. Horrible service. Very frustrating. Will not order from them again and will post on social media to warn everyone to not order either
Hello Teri,
Thank you for your positive feedback! We're pleased to hear that you found the service easy to use. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder. We hope you recommend us to others!
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315