- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Plain robbery! During the last days of December I ordered a jacket and I zm still waiting for it. I complaiede and they told me that the merchandise was not available, however they charged me for the merchandise as soon as I ordered knowing that they didn't have.
It. I am still waiting for the refund. I will file a complaint with my credit card and I will never ever buy anything from this company. They think that because they are far away they can do whatever they want. But we are in the United States and we have rules and laws to protect consumers.
Tip for consumers:
Do not order
Products used:
None never received it
Teresita M.'s review of NewChic earned 5 Very Helpful votes
Teresita hasn’t received any thanks yous.
Teresita doesn’t have any fans yet.
Teresita isn’t following anybody yet.
Empty.
Dear Teresita M.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
Some products in our store are in great demand and cannot be dispatched immediately. As you might be aware, for these items, we have marked the words like "Expected dispatched in xx business days" on the product page, after you choose the size and color.
You can not only find the estimated dispatched date on the product page but also on the page of the order status in your account center.
After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
As soon as there are updated news of the expected dispatched date, we will inform you via your registered email address. When you receive the email, please try to open the email and select your preference there. Hope for your kindly understanding.
Regarding to the refund time, once approved, please refer to the below link to check under the payment method you chose.
https://www.newchic.com/help_center/return-faq169.html
For any further information or assistance, please feel free to contact us. Below is the link. https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do our best to assist you. Thank you.
Best regards,
Newchic team