Ordered item on dec. 14 from walmart.com, arrival store date for pickup dec. 27. As of today jan. 1, have spent about 2 hours on phone ( each call 2 store where im suppose 2 pickup item, playing out the same...= being transferred from department 2 department till they hang up on me after about 10th transfer 2 another department). Walmart.com says item was shipped 2 store and they can't help me any further. Store won't acknowledge having my item. So im left in lingo wondering where is my order, thx walmart. Great customer service