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If I could give a score lower than one star then I would this company is unconventional and a bunch of liars I ordered of three outfits from them after previously ordering from them and getting my orders my second order was sent to an address that did not exist and they're saying that I put the address in and refused to return my money worst company ever. I spent $92 on the original order and then paid another $15 for them to reship my order to the correct address. They are going to refund me $41 because they can't get the products to fill the order.
Tip for consumers:
Don't use it
Products used:
None. I never received this order even after I paid for it to be reshipped.
Teresa S.'s review of Rosegal earned 6 Very Helpful votes
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Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Teresa,
We apologize for this situation.
We regret that you are having delivery issues.
With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.
Please note that it may take some time to update the shipping status online between major delivery hubs.
Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from sitejabber.com".
We are awaiting your reply.
Best Regards
ROSEGAL Customer Service