Proflowers used to be a very convenient site to order nice gifts for friends & loved ones. That is no longer true. They have for some reason begun to deliver substandard products that don't resemble the items pictured, often late. I have had problems with 3 of my last 5 orders, either late, much cheaper arrangement than pictured or frozen/wilted flowers. They no longer deal with complaints in an appropriate manner either. I have been a good customer for quite a few years, but I am done with the aggravation. Do your research before dealing with them in future!