I had to go through hell and back to attempt to log i to HealthCare.gov. I ended up sending a request to change my password. I answered every one of the security questions correctly, but then I received a message that I attempted to log in too many time and to try back in an hour. Piece of crap web site. Not only that, I received notice that my health insurance increased from $877 to $950 and I go to the doctor once a year.