I was given many inappropriate places to check out for my parents, when I had been very specific about their needs. I had appointments made for me at places I would never have considered. I was told there was "nothing" in Auburn, but I found three places myself. An employee at one of the inappropriate places was hugely helpful to me, he gave me the names of about 6 places to call, all of them were right in line with what I was seeking, even he knew his place was wrong before we even spoke.