Waited 3 weeks then finally today says speed-ex the delivery service they use said undeliverable. This is for 2 orders I literally get packages daily from Amazon and a few times a week DHL, UPS, FED EX never an issue since 1996 when I moved here. I think the company they are using is stealing packages however they aren't quick to refund they said an investigation first. Meanwhile it clearly states under track my package FAILED DELIVERY SENT BACK. They know I didn't get my package.
Hello Tera, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Temu (tee-moo) is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers at affordable prices. We work with UPS and USPS to ensure that your order is delivered reliably and efficiently. Most packages arrive between 7-15 business days. We are sorry you are experiencing difficulties with your recent orders. Our investigation shows that your package has been successfully delivered. If you need any additional assistance, please contact us at rachel.zhang@temu.com, so we can help you resolve your issue. Best wishes, Rachel