Well, I did not read the reviews before paying to unlock my ipad. I am going through exactly the same thing most of the people went through here. I was stupid. Well lesson learnt the hard way. I find it interesting that after paying $27 as the initial cost, you try to email them and they do not respond at all. Then once you click for the second purchase of $42 the download or whatever starts to turn and all of a sudden you get a message from them saying the device has been reported lost/stolen/blacklisted or whatever and they tell you that a premium stuff is available in 2-3 days... AND THAT SERVICE WILL UNLOCK MY DEVICE. Thats after they mentioned in the beginning of the message that they cannot unlock it? But as a googwill gesture they will refund the original amount in the form of a VOUCHER. Now this voucher cannot be used by you to continue with your attempt to remove ilcoud locked device but can be used for other devices? FEELS LIKE SCAM THEN MUST BE A SCAM. FOOL ME ONCE SHAME ON ME. FOOL ME TWICE SHAME ON YOU.