Temree J.

I have been a REAL skinstore.com customer for years and years. I thought something was odd when I started getting emails every day or every other day with discount codes for whatever reason. I did try to use one and it kept telling me that the code was invalid. Then I was sent a code to get me to come back to them and when I used it I had $369 worth of product in my cart and the 25% coupon was only taking off $13. Needless to say I did not go through with the order. Also, I bought a TNS product which turned out to be the wrong one and they do not sent shipping labels anymore in their boxes. There is NOTHING in the box except your wrapped product and now things come from The Hut Group, which I researched to be in the United Kingdom. I have tried emailing them and they never answer back. I also bought a Vitamin C serum which I need to return because it makes any kind of primer or make-up pill up and rub off during the day. Do you think I will be able to? NO! There is nowhere to return items, they don't return emails, they are not on the Better Businees Bureau or Google or Yelp! I want to write a bad review for them on any site possible because they are FRAUDULENT and should not be allowed to do business. No one should be able to sell a product and not put in a return label or have any way of returning an item. NO ONE should be allowed to have a business where you can't get in touch with a customer service representative. PLEASE, PLEASE, PLEASE read the other comments on here and take heed and do not get caught in their trap. Who knows? Maybe their just trying to unload product before they go out of business themselves. They own tons of companies and have their hand in quite a few cookie jars. I am going to try to start posting reviews on their other companies so they can at least know that they're not dealing with an honest company. The SkinStore now is NOT the real Skinstore. Don't get duped! P.S. I purposely didn't even give them one star but I'm not allowed to make the post unless I do so they get one start because of the loophole of this site. They should get negative stars they are so bad!