Developed in part with a grant from
the National Science Foundation

Member since August 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 47

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Teeya

Lyft

Lyft

8/8/18

I have ridden over 60 rides with Lyft services. All have been average to great experiences with the exception of my last ride. The last occasion I rode with Lyft I left an item in one of their drivers vehicles , and realized within a 5 minutes time span that I had left it. I contacted the driver back while walking into my office and he didn't answer. Throughout the day he proceeded to ignore my calls and messages. I finally reached him later that night and he explained that he didn't see or didn't find it in his vehicle. This was very hard to believe considering I was sitting in the front, it was left in the front seat, and it was bright silver and pink. He advised me to contact the Lyft Help support which advised there was pretty much nothing they could do because basically it was my fault I left it in the drivers car. Although it wasn't my fault the driver decided to keep it and ignore me the rest of the day. Its whatever I guess I will take it as a loss because to Lyft , it was MY FAULT that I had a dishonest driver. If my driver would have just answered my calls instead of deciding he wanted to keep my wallet than there wouldn't have been an issue. Then again Lyfts current policy does absolutely nothing to infringe punishment or justice for individuals who decide to keep lost items. So basically if I was my driver, I would have kept it as well because I knew nothing would have happened to me. There is absolutely no form of deterrence present in their policy. Altogether with what was lost in the wallet and the cost of my last ride, I payed $213 out of pocket for that 10 minute ride , one in which I have regretted every day since then. Lyft needs to review their policy on lost or stolen items, or maybe just need to employ more honest individuals. Either way I will never be requesting or referring their services to anyone else.

Teeya Has Earned 2 Votes

Teeya M.'s review of Lyft earned 2 Very Helpful votes

Teeya hasn’t received any thanks yous.

Teeya doesn’t have any fans yet.

Teeya isn’t following anybody yet.

Similar Reviewers on Sitejabber

beckyt62
Becky T. reviewed Lyft
4/12/19

We booked our ride in advance to take us to the airport at 3 am. The driver was supposed to pick...

christophers447
4/7/19

My issue with Lyft relates to the experience that I had a couple of nights ago. I needed a ride...