Dear Ted w, thanks for contacting us. We rigorously test every single product before we ship them, so this problem might have been caused by any unexpected damage during the transportation. If there is some problem with your product, you can email us with pictures or video(please upload video to YouTube and send us the link) including order number, product number, and SKU number label to cservice@banggood.com
Our staff will help you to solve the problem after receiving your request. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Teams
Ted Has Earned 6 Votes
Ted W.'s review of Banggood earned 6 Very Helpful votes
Dear Ted w, thanks for contacting us. We rigorously test every single product before we ship them, so this problem might have been caused by any unexpected damage during the transportation. If there is some problem with your product, you can email us with pictures or video(please upload video to YouTube and send us the link) including order number, product number, and SKU number label to cservice@banggood.com
Our staff will help you to solve the problem after receiving your request. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111
Best regards,
Banggood Teams