Tech A.

When purchasing a Kenmore, I saw a label that showed the LG Compressor was guaranteed for 10 years. The salesman pushed that fact during the sale as well. The problem is that that's ONLY a sticker, and it does NOT reflect the quality nor the lifespan of the refrigerator. If you verify the stats, you'll see that the LG compressor breaks down around the 3-5 year period and you'll need to have it replaced. LG will NOT give you a new one, as LG and Sears required that you have a certified HVAC Tech' replace it, which is MORE than the compressor, and most folks choose to get a new fridge than to pay the price and deal with Sears. I called everyone to get a replacement compressor and every time LG did NOT HONOR THEIR WARRANY at all. I even sent supporting evidence that the compressor was shot, and still NOTHING. I'm elderly and disabled now, so every penny counts. They both failed to live up to their hype and warranties. The compressor was drawing so much current that it also burned out the board in the process. Bad design and a bad deal as it failed within 4 years of normal usage.
Not worth the frustration and the pain.
5/25/2020 11:16 AM