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When you SAY "FREE SHIPPING" in your text that I've INVITED you to access, you either need to HONOR FREE SHIPPING OR state IF ORDER IS...$35.00 OR OVER!
NOT COOL! I Still shop with y'all however I prefer the HONESTY UPFRONT!
I purchase with you often.
Love it, smells AWESOME on a man! Nothing but NOTHING LIKE IT!
The bottom line when we're working with the public is this... When someone goes away angry they tell 25 people hoop tell 25 more people and it keeps going from there. So what's more important, who's right or who's wrong? Do your best to resolve the issue but also do your very very best to make sure that no matter what your customer comes back to you for all they're buying needs. My first job was at Sears and Roebuck where they taught us to take back the sweater that said washing cold water that now looks like a little kids sweater and when we asked them why we should take it back their answer was very simple... We take it back because of good customer relations and the amount will lose this one time isn't worth the amount we're going to lose over that customers lifetime. Just a thought
Taylor M.'s review of Complete Skin Care earned 2 Very Helpful votes
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