Taylor D.

Worst customer service! I ordered clothes on August 23rd from Oh Polly. It took two days for me to get an order number but every time I would try tracking the number it would tell me that the number is invalid. I emailed Oh Polly and a few days later they sent me the tracking information that my items were shipped. On my end I could not see that so I had to keep emailing them to get information. They responded with half a$$ and unhelpful answers. Weeks went by an my items were still not delivered. They told me my items were delivered but I had not received them. With the entire process (A MONTH) I finally told them I wanted a refund because they have horrible customer service and are very unprofessional. They told me that they would not refund me the money because it is not their issue. What kind of business tells a customer that? They have very nice clothes my friends say but they also say if your items do not fit, you do not like them, or have to speak with customer service GOOD LUCK because they are horrible. I will be taking this issue up with headquarters.