I had placed an order for 6 pairs of shoes but when checking the status the 6th pair were no where to be found. I used the free live chat and spoke with Carl. He was amazing. He verified it was me, and waived the price of the shoes because they were supposed to go along with a 2 for 39.95 deal. He was so helpful and I am so thankful! Can't wait for my shoes to arrive!
Hello Taylor,
Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best services for every member! Hope you have a great day!
XO,
Samar