Tawny S.

Bought 3 custom posters for my dorm room. Site is easy to use and warns you if you try to upload a photo that's too small to make a good poster for that size. Shipping cost nearly as much as the posters themselves, but i'm sure that if you order more the ratio drops since they use a fairly large hard cardboard poster tube for shipping. And the posters are so cheap anyway, it was still a great deal. Arrived in a few days and my posters looked great! The images were on the dark side and i would've liked a darker black ink but other than that i love them. If i ever need more custom posters and can wait a few days to a week, i'm definitely ordering from here rather than an office or printing store

Ordered y. R. u. Platforms during their black friday sale because, surprisingly, they were nearly half retail price (~$66 vs. ~$100). Received confirmation right away, shipped right after the holiday weekend, received the tracking number, no problems so far. But i'm very paranoid about my packages and i track shipping closely and when usps said they were delivered, i got no package. I gave it a few more days since they were being shipped to a college campus and sometimes it takes a few days for the post office to deliver packages to the campus office. A few days turned into close to two weeks where every call i made i was told "wait a few more days because i'm sure they'll show up." then i see a change in the tracking and my shoes are being returned to the sender. I call dolls kill again to explain the situation, and the lady i talked to was super nice about it; she offered to put in a note to re-ship it out once they received it, and when i said i was going home in a few days for winter break and they couldn't send it to the same address, she put in a note to re-ship to my billing/home address. I called them twice more asking about my package the next two weeks after that and they said their returns department was very backed up. The lady who picked up the second time i called was the same one who did all the re-shipping business and even gave me a date their returns department was working on, saying that they should process my package the next day, the day before christmas eve, based on when the tracking said they'd received it (the returns department was about 2 weeks behind the current date at that time!). And lo and behold, i finally got my shoes 2 days after christmas. They'd even re-shipped my package with free 2-day shipping.

So overall, i would say i'm annoyed that my package took me over a month to deliver when i live in the united states, but their customer service was pretty great and i did eventually get my shoes, which were in a branded y. R. u. Box and high quality with y. R. u. Branding. It was quite an anxiety-inducing experience and i'm not sure why i couldn't get them on campus the first time when i'd received other packages before but i'm super happy with my shoes and their customer service line was quite helpful.