Tawanna M.

I have been using this company for about a month now and so far so good. I switched my membership plan thinking I needed to receive a specific package, then learned I did not need to. So I switched back to the previous plan, there was a fee, but I was ok with it. I contacted Customer Service to request a refund for the services I didn't use with the higher fee and was able to speak with Michael who understood my issue and issued me a credit on my account. I was happy and relieved to get this credit back to my account since I didn't use the Premium service. Super happy customer so far with shipping and my customer service experience.